It is not enough to plug the Hideez Dongle into a USB port on your computer to use it as a Bluetooth adapter on Mac.

There are two ways to get the Hideez Dongle to work on your Mac, and both require you to run through a couple of additional steps. Option 1 is to use the utility Bluetooth Explorer for versions 10.11, 10.12 and 10.13 and Option 2 is to enter a special command through the Terminal. You can use the second option if you have another version of macOS or instead of the first option.

Either way will work, please pick the option that is most convenient for you. Note that when the system switches to Hideez Dongle, previous Bluetooth connections will be lost and all devices will need to be reconnected. You will need to do this once, and all settings will be saved for the future.

Option 1. Bluetooth Explorer utility

1. Install the Bluetooth Explorer:

2. Follow the instructions from the video:

Important: If you are using a Bluetooth keyboard and/or mouse, you will lose the connection to these devices. Either connect non-Bluetooth peripherals, or be ready to use the ones that are built into your laptop. To get them back, go to “System Settings” > “Bluetooth” and re-pair your devices - the settings will be saved for the future. Restart the computer.

Option 2. Commands via Terminal

You can send a special command to the system through the terminal (command line), which will allow the system to use the Hideez Dongle by default for Bluetooth devices. 

In the Terminal window, enter the following command:

sudo nvram bluetoothHostControllerSwitchBehavior=always 

The next time you turn on your computer, the system will use the Hideez Dongle. If Hideez Dongle is plugged in, the system will use it for your Bluetooth devices, and if it is not available, it will reconnect the Bluetooth devices to the system adapter. 

Important: If you are using a Bluetooth keyboard and/or mouse, you will lose the connection to these devices. Either connect non-Bluetooth peripherals, or be ready to use the ones that are built into your laptop. To get them back, go to “System Settings” > “Bluetooth” and re-pair your devices - the settings will be saved for the future. Restart the computer.

To make the system adapter your default again, you must open Terminal and enter a special command to cancel the previous setting:

sudo nvram -d bluetoothHostControllerSwitchBehavior

After restarting the computer, your Mac will use the system Bluetooth adapter (if available).

If you have any questions about these instructions or using Hideez Dongle, please contact our Customer Care team at [email protected]. We’ll be happy to help!

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